Bella Szabo

Senior Marketing Manager @ RZLT

What is a North Star Metric? A Guide for Growth & Blockchain Marketing Teams

Apr 5, 2025

Bella Szabo

Senior Marketing Manager @ RZLT

What is a North Star Metric? A Guide for Growth & Blockchain Marketing Teams

Apr 5, 2025

Finding the single metric that best reflects your long-term growth is challenging. That's where the North Star Metric (NSM) becomes essential.

A North Star Metric is the one number that most accurately measures the value you deliver to customers over time. It serves as your guiding light, keeping teams aligned on a common growth target and ensuring every decision contributes to sustainable success.

In blockchain marketing, where ecosystems evolve rapidly, a well-chosen NSM ensures campaigns, product updates, and partnerships drive meaningful growth rather than vanity metrics.

Why the North Star Metric Matters

The right NSM delivers four key benefits:

  • Team Alignment - Marketing, product, and development teams unite around a shared goal, eliminating conflicting priorities and wasted resources.

  • Long-term Focus - Instead of chasing short-term vanity metrics like social media followers, teams concentrate on sustainable value creation.

  • Resource Prioritization - Clear benchmarks help allocate budget and effort toward initiatives that move the primary growth needle.

  • Decision Framework - When facing strategic choices, the NSM provides objective criteria for evaluation.

Proven Examples:

  • Spotify – Minutes listened (engagement over users)

  • Airbnb – Nights booked (transaction value)

  • Slack – Messages sent per day (active usage)

North Star Metrics for Blockchain Projects

Blockchain projects require NSMs that reflect community growth, on-chain activity, and token utility rather than speculative price movements.

Common Blockchain NSMs:

Project Type

North Star Metric

Why It Works

DeFi Protocol

Total Value Locked (TVL)

Measures trust and capital commitment

DEX Platform

Monthly trading volume

Reflects liquidity and user activity

NFT Marketplace

Unique monthly buyers

Tracks real demand vs. speculation

Blockchain Game

Daily active wallets

Captures engagement and retention

L2 Solution

Daily transactions processed

Measures actual network utility

For Web3 brands, the ideal NSM connects user behavior with network health, focusing on sustainable adoption rather than token price volatility.

How to Identify Your North Star Metric

Selecting the right NSM requires understanding what truly drives value for users and your business model:

Step 1: Define Core Value

What primary benefit do customers receive? For a DeFi lending platform, this might be "access to secure loans without traditional intermediaries."

Step 2: Connect to User Actions

Which behaviors indicate users are receiving that value? Active lending positions demonstrate trust and engagement with your core service.

Step 3: Ensure Measurability

Implement reliable tracking through analytics tools or on-chain dashboards. The metric must be consistently measurable in real-time.

Step 4: Validate Growth Connection

More of this metric should correlate with increased revenue, user retention, or network strength over time.

NSM Selection Checklist

Before finalizing your North Star Metric, verify it meets these criteria:

Aligns with core customer value - Directly reflects the main benefit you provide

Consistently measurable - Reliable data collection systems in place

Drives sustainable growth - Improvement leads to long-term business success

Gaming-resistant - Difficult to manipulate artificially

Encourages right behaviors - Teams naturally work toward valuable outcomes

Cross-functional relevance - Useful for marketing, product, and development

Emphasizes engagement - Focuses on active use rather than just acquisition

Common North Star Metric Mistakes

Vanity Metrics Trap - Website visits or social followers that don't translate to meaningful engagement provide false confidence.

Acquisition-Only Focus - High signup rates without sustained activity mask underlying retention problems.

Copy-Paste Strategy - Another company's successful NSM might not fit your unique value proposition or business model.

Frequent Changes - Constantly shifting metrics prevents meaningful progress tracking and confuses team priorities.

Ignoring Context - Metrics must consider your specific blockchain ecosystem, user base, and competitive landscape.

Implementing Your North Star Metric

Once defined, your NSM should influence every major business function:

Marketing Campaigns - Optimize advertising and content strategies for actions that directly improve your NSM rather than surface-level engagement.

Product Development - Build features and improvements that make it easier for users to perform NSM-driving behaviors.

Growth Experiments - Test new strategies and measure success based on NSM impact rather than secondary metrics.

Resource Allocation - Prioritize initiatives with the highest potential to move your North Star Metric positively.

For blockchain brands, success requires integrating on-chain analytics, community engagement metrics, and content performance data to ensure your NSM reflects real-world adoption and value creation.

Measuring Success

Track your NSM consistently using:

  • On-chain analytics platforms (Dune Analytics, Nansen)

  • Community engagement tools (Discord/Telegram analytics)

  • Custom dashboards combining multiple data sources

  • Regular reporting cycles (weekly/monthly reviews)

A well-chosen North Star Metric transforms how blockchain marketing teams approach growth by providing focus, alignment, and measurable progress toward sustainable success.

The best NSMs for blockchain projects balance user engagement, network utility, and long-term value creation while remaining resistant to manipulation and speculation.

Success requires choosing metrics that truly reflect customer value delivery, implementing reliable measurement systems, and consistently optimizing all business functions around your guiding star.

Finding the single metric that best reflects your long-term growth is challenging. That's where the North Star Metric (NSM) becomes essential.

A North Star Metric is the one number that most accurately measures the value you deliver to customers over time. It serves as your guiding light, keeping teams aligned on a common growth target and ensuring every decision contributes to sustainable success.

In blockchain marketing, where ecosystems evolve rapidly, a well-chosen NSM ensures campaigns, product updates, and partnerships drive meaningful growth rather than vanity metrics.

Why the North Star Metric Matters

The right NSM delivers four key benefits:

  • Team Alignment - Marketing, product, and development teams unite around a shared goal, eliminating conflicting priorities and wasted resources.

  • Long-term Focus - Instead of chasing short-term vanity metrics like social media followers, teams concentrate on sustainable value creation.

  • Resource Prioritization - Clear benchmarks help allocate budget and effort toward initiatives that move the primary growth needle.

  • Decision Framework - When facing strategic choices, the NSM provides objective criteria for evaluation.

Proven Examples:

  • Spotify – Minutes listened (engagement over users)

  • Airbnb – Nights booked (transaction value)

  • Slack – Messages sent per day (active usage)

North Star Metrics for Blockchain Projects

Blockchain projects require NSMs that reflect community growth, on-chain activity, and token utility rather than speculative price movements.

Common Blockchain NSMs:

Project Type

North Star Metric

Why It Works

DeFi Protocol

Total Value Locked (TVL)

Measures trust and capital commitment

DEX Platform

Monthly trading volume

Reflects liquidity and user activity

NFT Marketplace

Unique monthly buyers

Tracks real demand vs. speculation

Blockchain Game

Daily active wallets

Captures engagement and retention

L2 Solution

Daily transactions processed

Measures actual network utility

For Web3 brands, the ideal NSM connects user behavior with network health, focusing on sustainable adoption rather than token price volatility.

How to Identify Your North Star Metric

Selecting the right NSM requires understanding what truly drives value for users and your business model:

Step 1: Define Core Value

What primary benefit do customers receive? For a DeFi lending platform, this might be "access to secure loans without traditional intermediaries."

Step 2: Connect to User Actions

Which behaviors indicate users are receiving that value? Active lending positions demonstrate trust and engagement with your core service.

Step 3: Ensure Measurability

Implement reliable tracking through analytics tools or on-chain dashboards. The metric must be consistently measurable in real-time.

Step 4: Validate Growth Connection

More of this metric should correlate with increased revenue, user retention, or network strength over time.

NSM Selection Checklist

Before finalizing your North Star Metric, verify it meets these criteria:

Aligns with core customer value - Directly reflects the main benefit you provide

Consistently measurable - Reliable data collection systems in place

Drives sustainable growth - Improvement leads to long-term business success

Gaming-resistant - Difficult to manipulate artificially

Encourages right behaviors - Teams naturally work toward valuable outcomes

Cross-functional relevance - Useful for marketing, product, and development

Emphasizes engagement - Focuses on active use rather than just acquisition

Common North Star Metric Mistakes

Vanity Metrics Trap - Website visits or social followers that don't translate to meaningful engagement provide false confidence.

Acquisition-Only Focus - High signup rates without sustained activity mask underlying retention problems.

Copy-Paste Strategy - Another company's successful NSM might not fit your unique value proposition or business model.

Frequent Changes - Constantly shifting metrics prevents meaningful progress tracking and confuses team priorities.

Ignoring Context - Metrics must consider your specific blockchain ecosystem, user base, and competitive landscape.

Implementing Your North Star Metric

Once defined, your NSM should influence every major business function:

Marketing Campaigns - Optimize advertising and content strategies for actions that directly improve your NSM rather than surface-level engagement.

Product Development - Build features and improvements that make it easier for users to perform NSM-driving behaviors.

Growth Experiments - Test new strategies and measure success based on NSM impact rather than secondary metrics.

Resource Allocation - Prioritize initiatives with the highest potential to move your North Star Metric positively.

For blockchain brands, success requires integrating on-chain analytics, community engagement metrics, and content performance data to ensure your NSM reflects real-world adoption and value creation.

Measuring Success

Track your NSM consistently using:

  • On-chain analytics platforms (Dune Analytics, Nansen)

  • Community engagement tools (Discord/Telegram analytics)

  • Custom dashboards combining multiple data sources

  • Regular reporting cycles (weekly/monthly reviews)

A well-chosen North Star Metric transforms how blockchain marketing teams approach growth by providing focus, alignment, and measurable progress toward sustainable success.

The best NSMs for blockchain projects balance user engagement, network utility, and long-term value creation while remaining resistant to manipulation and speculation.

Success requires choosing metrics that truly reflect customer value delivery, implementing reliable measurement systems, and consistently optimizing all business functions around your guiding star.

About RZLT

RZLT is an AI-Native Web3 Marketing Agency helping 100+ leading protocols and startups grow, scale, and reach new markets. From data-driven strategy to content, community, and growth optimization, we’ve helped generate over 200M+ impressions and drive $100M+ in TVL.

Stay ahead of the curve.
Follow us on X, LinkedIn, or subscribe to our Newsletter for no BS insights into Web3 growth, AI, and marketing.

About RZLT

RZLT is an AI-Native Web3 Marketing Agency helping 100+ leading protocols and startups grow, scale, and reach new markets. From data-driven strategy to content, community, and growth optimization, we’ve helped generate over 200M+ impressions and drive $100M+ in TVL.

Stay ahead of the curve.
Follow us on X, LinkedIn, or subscribe to our Newsletter for no BS insights into Web3 growth, AI, and marketing.

Let’s rewrite the playbook.

Contact us

Let’s rewrite the playbook.

Contact us

Let’s rewrite the playbook.

Contact us